Frequently Asked Questions

Have questions about our candles, shipping, or story? We’ve put together answers to the most common questions to help you shop with ease and confidence.

Yes! All of our candles are hand-poured with love and care.

We use high-quality, natural soy wax, premium fragrance oils, and crackling wooden wicks for a clean burn.

No. Our candles are made without harmful toxins, parabens, or phthalates, making them safe for your home.

We only sell this theme at Themeforest, you can buy there. If you need a trial version, please contact apollotheme@gmail.com

We use natural ingredients and properly sized wicks, so our candles burn clean without leaving black residue.

Always trim the wick to 1/4 inch before lighting, burn on a heat-safe surface, and never leave a burning candle unattended.

Orders are usually processed within 3-5 business days. Delivery times vary depending on your location.

We want you to love your purchase! If there’s an issue, please contact us within 7 days of delivery to arrange a return or exchange.

Yes! You can add a personalized note or request gift wrapping at checkout.

You can reach us anytime at scentserelytenille@gmail.com, or get in touch by filling out the form on our Contact page.

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