Shipping policy

Scentserely, Tenille Shipping Policy
Effective Date: September 25, 2025

Processing Time

• Orders are processed within 3–5 business days (excluding weekends and holidays).

• You’ll receive an email confirmation once your order ships.

Shipping Rates & Delivery

• Shipping rates are calculated at checkout based on weight and location.

• Standard delivery times: 5–10 business days within the U.S. (International varies).

Delays
We are not responsible for shipping delays caused by carriers, weather, or incorrect addresses.

Lost or Damaged Orders
If your order arrives damaged or is lost in transit, please contact us within 7 days at scentserelytenille@gmail.com. We will work with you to resolve the issue.